At Olympic Cycles, we aim to process and deliver your orders efficiently. Here’s what you need to know:
SOUTH AFRICA
Processing & Delivery Times: Orders are typically processed and delivered within 3-5 business days after payment is confirmed. Please note this excludes weekends and public holidays.
Potential Delays: Delivery times are estimates and may be affected by factors beyond our control, such as weather, courier limitations, or additional verification for billing information.
Flat Shipping Fee: We offer a flat shipping fee for all orders, subject to change without prior notice.
Returns: Customers are responsible for return shipping fees unless otherwise stated. For more details, please refer to our Terms and Conditions.
INTERNATIONAL
Olympic Cycles proudly offers international shipping to countries within the following trade groups: SADC, SADC-EPA, EFTA, and MERCOSUR.
To check if your country is included, click the relevant links below:
SADC
SADC-EPA
EFTA
MERCOSUR
Important Details:
Order Minimum: International shipping requires a minimum purchase value of R5500
Delivery Timeline: Delivery times vary between 7-30 days, depending on customs processing in your region.
Tracking Information: Once your order is shipped, you’ll receive an email notification with a waybill number to track your shipment.
Customs Fees & Taxes: International customers are responsible for any additional customs fees, duties, or taxes incurred.
We’re committed to ensuring a seamless experience and appreciate your understanding of these guidelines.