Returns & Exchanges
We accept returns or exchanges within 14 days of delivery to the shipping destination (not the order date). To qualify, items must be unused and in their original condition as received.
Refunds
If a refund is requested, a fee of R190 will be deducted if you opt for a store-arranged collection.
We will cover all shipping fees for returns due to faulty products or errors on our part,
Booking a Return
To initiate a return or exchange, please email orders@olympiccycles.co.za, and our team will assist you promptly.
We are committed to resolving your concerns efficiently and ensuring your satisfaction.