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Legal Information | Olympic Cycles (Pty) Ltd

Legal Information

At Olympic Cycles (Pty) Ltd, we are committed to operating our business with transparency, integrity and in accordance with South African law. This page provides access to the legal policies, notices and compliance documents that govern your use of our website, purchases made through our online store, and how we collect and protect your personal information.

Please review the documents below for more information.

Privacy Policy

Our Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). It also outlines your rights regarding the personal information we hold.

View our Privacy Policy

Cookie Policy

Our Cookie Policy explains how cookies and similar technologies are used on our website, including cookies that help provide website functionality, improve performance and measure advertising effectiveness.

View our Cookie Policy

PAIA Manual

Our Promotion of Access to Information Act (PAIA) Manual explains how requests for access to records held by Olympic Cycles (Pty) Ltd may be made in accordance with the Promotion of Access to Information Act, 2 of 2000.

View our PAIA Manual

Terms & Conditions

Our Terms & Conditions govern the use of our website, online purchases, product information, pricing, warranties, deliveries, returns and other important aspects of shopping with Olympic Cycles.

View our Terms & Conditions

Returns & Refund Policy

Learn about our returns process, exchanges, refunds and your rights under the Consumer Protection Act.

View our Returns & Refund Policy

Shipping Policy

Find information about order processing, delivery timeframes, courier services, click-and-collect options and shipping charges.

View our Shipping Policy

Warranty Policy

Our Warranty Policy explains manufacturer warranties, warranty claim procedures and important information regarding bicycle and component warranties.

View our Warranty Policy

Contact Our Information Officer

If you have any questions regarding our legal policies, privacy practices or requests for access to information, please contact our Information Officer.

Greg Lind
Information Officer

Email: greg@olympiccycles.co.za

Telephone: +27 21 671 5008

Olympic Cycles (Pty) Ltd

67 Imam Haron Road

Claremont

Cape Town

7708

South Africa

FAQ

Can I finance bikes, gear, and accessories at Olympic Cycles?

Yes — our flexible payment options can be used on a wide range of products including bikes, helmets, apparel, accessories, indoor trainers, and more. Whether you're upgrading your dream build or just need new kit for the weekend, we’ve made it easier to spread the cost.

What finance options does Olympic Cycles offer?

We currently offer trusted Buy Now, Pay Later solutions including PayJustNow and PayFlex. Depending on the option selected, you can split your payment into either 3 or 4 interest-free installments directly at checkout.

Can I still get my order immediately if I choose a payment plan?

Absolutely. Once your payment plan is approved and your first installment is paid, your order is processed just like a normal purchase — meaning you can get riding sooner while paying over time.